Accessibility Statement

1. Our commitment

We treat digital accessibility as part of doing the job properly, not as a compliance chore. Our products are specified by design professionals and installed by contractors, and those people should be able to get at our technical data regardless of how they read a screen.

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is the standard referenced by Title III of the Americans with Disabilities Act, by Section 508 of the Rehabilitation Act (via the Revised 508 Standards), by the Accessible Canada Act, and by EN 301 549 in Europe.

2. Conformance status

WCAG defines three levels of conformance: A, AA and AAA. Canyon Controls considers canyoncontrols.com to be substantially conformant with WCAG 2.1 Level AA. “Substantially conformant” means most of the site meets the standard, with the exceptions described in section 5 below, which we are actively working through.

We publish the exceptions rather than claiming full conformance, because an honest list is more useful to you than an unqualified badge.

3. What we have done

Concrete measures taken across the site:

• Keyboard operation. Every interactive control — navigation, the zone-selector demonstrations, the Tahoma faceplate selector, and the configurator — can be reached and operated with a keyboard alone. Controls that were previously non-focusable elements have been rebuilt as real buttons.
• Visible focus. A high-contrast focus indicator is applied to every focusable element, including inside the configurator where default outlines had been suppressed. On dark sections the indicator switches to a light colour so it stays visible.
• Skip link. A “Skip to main content” link is the first focusable item on every page, so keyboard and screen-reader users can bypass the navigation.
• Landmarks and headings. Each page uses <nav>, <main> and <footer> landmarks with accessible names, and a single <h1> followed by a logical heading order.
• Colour contrast. Body, caption and label colours were re-derived to meet the 4.5:1 minimum for normal text and 3:1 for large text. The amber used for section labels was darkened for text use; the original lighter amber is retained only for decorative strokes and icons.
• Colour is not the only cue. Selected states carry a text or shape change in addition to colour, and links in running prose underline on hover and focus.
• Text alternatives. Meaningful images carry descriptive alt text; purely decorative images and icons are hidden from assistive technology so they are not announced as noise.
• Reduced motion. The site honours the operating-system “reduce motion” setting, which stops the sensor-coverage animation, hover transforms and smooth scrolling.
• Zoom and reflow. Layouts are fluid and remain usable at 200% zoom and at a 320 CSS-pixel width without horizontal scrolling.
• Touch targets. Interactive controls are enlarged to at least 44 × 44 pixels on touch devices.
• High contrast mode. Borders and focus indicators are declared for Windows High Contrast / forced-colors mode, where custom colours are discarded.

4. Using this site

• Press Tab to move forward through controls and Shift + Tab to move back. Enter or Space activates a button or link.
• The first Tab press on any page reveals the “Skip to main content” link.
• Screen-reader users can jump between the primary navigation, main content and footer using landmark navigation, and move by heading level within a page.
• Turning on “Reduce motion” in your operating system’s accessibility settings will stop the animations on this site.
• The site carries no cookie banner, no interstitial and no autoplaying media to dismiss.

5. Known limitations

We are aware of the following, and are working on each:

• Technical drawings. Mechanical drawings, wiring diagrams, coverage patterns and the product-ecosystem illustration convey dimensional information that a short text alternative cannot fully carry. They are labelled, but a complete text equivalent is not yet published for every drawing. In the meantime, contact us and we will supply dimensions and connection detail in plain text.
• The configurator. The configurator is a complex, multi-step interface. It is keyboard operable and its fields are labelled, but announcement of dynamically updated results is still being improved, and some step transitions do not yet move focus in the way a screen-reader user would expect.
• Older specification sheets. See section 6.

If you hit a barrier that is not on this list, we would genuinely like to know — see section 8.

6. PDF documents

Specification sheets and manuals on the Downloads page are PDFs produced for print and submittal use. They contain selectable, searchable text, but they are not yet fully tagged for structure, reading order and table semantics, and their mechanical drawings have no embedded text alternatives. A screen reader can read the body text; it will not reliably convey table relationships or drawing content.

Remediating these documents is on our roadmap. Until then, if you need the content of any specification sheet in an accessible format — tagged PDF, structured HTML, plain text, or large print — email [email protected] and we will provide it at no charge. Where a PDF is embedded in a page, a direct download link and the key specifications in an HTML table are provided alongside it.

7. How we assessed this

This statement reflects a self-evaluation carried out in August 2026, combining:

• automated testing of every page against WCAG 2.1 A and AA success criteria;
• manual keyboard-only traversal of each page and each interactive component;
• programmatic contrast calculation for every text and background colour pair in the palette;
• review at 200% and 400% zoom, and at a 320 CSS-pixel viewport;
• review with the operating-system reduced-motion and forced-colors settings enabled.

We have not yet commissioned an independent third-party audit or usability testing with disabled participants. Both are planned, and we will update this statement when they are complete.

8. Report a barrier

9. Getting information another way

You never have to fight the website to get our data. Any information published here — specifications, dimensions, wiring detail, finish options, a configurator result reviewed by a person — can be supplied by email or over the phone. There is no charge and no need to explain why you are asking.

10. Formal complaints

If you are not satisfied with our response, you may escalate the matter. In the United States, complaints regarding accessibility under the Americans with Disabilities Act may be filed with the U.S. Department of Justice Civil Rights Division. Raising a concern with us first is usually faster, and we would rather fix the problem than dispute it.